Adam Patrick
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How can I cancel my subscription/disconnect Planning Center from Adjace/remove my Adjace account?
Cancel your Adjace Subscription To cancel your Adjace subscription, navigate to your Adjace administration center via the cog icon in the upper right corner. Go to the subscription tab and click c...
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Adjace Security
Directory Access Adjace only allows those users who are in the selected membership types to have access to your directory. If someone is "regular attender" and only "members" are selected to access...
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Custom User Agreement
Create a custom user agreement for your new folks to see when they are signing up for your church directory. This agreement can be written in accordance with your directory's privacy. New folks wil...
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How can I add an administrator to Adjace?
Any Planning Center site administrator can be an administrator for your Adjace site. Simply go to the "Users" section of your settings and hit the "New Administrator" button to send your new admini...
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What happens if a user is a member of two churches?
If someone is registered with Adjace and their e-mail address is on file with more than one church, and that user is selected for display, and member login is enabled, that user will be able to see...
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Why haven't my membership types updated from Planning Center?
Adjace can only see any membership types that are actually assigned to people in Planning Center. So if you have created a new membership type or deleted one, you will need to use the new membershi...
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Do profile updates get synchronized back to Planning Center?
Yes, approved profile updates are synchronized back to Planning Center at the next synchronization (manual or automatic).
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How long does it take for people details to get from Planning Center to Adjace?
If you are a subscriber, you can turn on fully automatic synchronization. This happens every Tuesday. Whether or not you are a subscriber, you can manually trigger synchronization at any time and a...
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Why doesn't my folks information in Adjace match what is in Planning Center?
If your information isn't matching between Adjace and Planning Center, go ahead and run a synchronization. Whether or not you are a subscriber, you can manually trigger synchronization anytime, as ...
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How does one pronounce Adjace?
One pronounces Adjace with the accent on the second syllable, just like adjacent - as in, "I want to Adjace my folks so they are more adjacent."