Why isn't someone appearing in my directory?

When someone isn't showing up in the directory, but you expect he/she should be listed, each of the following conditions would stop a person showing in the directory.

1. The person's status is set to inactive in Planning Center.
2. You are grouping your directory by household and the person belongs to a household whose primary contact is inactive in Planning Center.
3. The person's membership type is not selected for display. 
4. The person's campus type is not selected for display.
5. The person is a Child (in Adjace, this means the Planning Center record is set to "Child" or the person's age is less than 18) and "Hide Children" is selected.
6. The person's opt-out flag is set to "Yes" (or blank if you are using the opt-out default setting).

NOTE: Sometimes new people are created in Planning Center with an "Unassigned" membership type or campus.  You may need to assign a campus or membership type to the person, or you may need to select the "Unassigned" campus for display.