Frequently Asked Questions
Administator
- Setting up Sub-Directories
- Our Adjace administrator [resigned/is on vacation/was fired/etc]. How do I gain administrative access to Adjace?
- What do I do if I need a past invoice resent?
- Where can I get my invoice?
- Why did synchronization fail?
- Why is my manual synchronization button disabled?
General
- How do I change the e-mail address associated with my Adjace account?
- What is campi?
- Who is behind Adjace?
- What is your relationship with Planning Center?
- How do I change or reset my password?
- How does one pronounce Adjace?
Directory
- Why are the family portraits rotating in the directory? They are not showing up that way in my files or my phone.
- How do I delete a profile?
- Why is my directory showing duplicates?
- Why is the household name fixer not fixing a certain household name?
- Can my folks choose what information is displayed on Adjace?
- My directory is grouped by household; why are some/all of my portraits not showing up?