LogoAdjace Support
Submit a Request
Sign in Back to Adjace
  1. Adjace Help
  2. Frequently Asked Questions

Frequently Asked Questions

Administrator

  • How do I set up sub-directories?
  • How do I get admin access if our Adjace administrator left?
  • Can I get phone support?
  • How do I view or download past invoices?
  • Where are monthly invoices emailed?
  • Why did synchronization fail?
See all 15 articles

General

  • How do I protect against phishing attacks?
  • How do I change the e-mail address associated with my Adjace account?
  • What are campuses (campi) in Adjace?
  • How do I change or reset my password?
  • Is there an Adjace app for my phone?
  • What happens if a user is a member of two churches?
See all 7 articles

Directory

  • Can people view the directory or Celebrations without logging in?
  • Can I use WhatsApp with Adjace?
  • Can I make the directory read-only (or admin-only to edit)?
  • Why do family portraits rotate (or look wrong) in the directory?
  • How do I delete a profile?
  • Why is my directory showing duplicates?
See all 9 articles

Folks

  • Why isn't someone appearing in my directory?
  • How do my folks create accounts?
  • How do I change the profile edit notification frequency?
  • Why can't someone create an account or log in?
  • Can folks delete their accounts?
Adjace Help Adjace Directory Contact Contact by phone
Powered by Zendesk