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  1. Adjace Help
  2. Frequently Asked Questions

Frequently Asked Questions

Administrator

  • Setting up Sub-Directories
  • Our Adjace administrator [resigned/is on vacation/was fired/etc]. How do I gain administrative access to Adjace?
  • Can I get phone support?
  • How can I view and download a past Invoice?
  • Where can I get my invoice?
  • Why did synchronization fail?
See all 15 articles

General

  • How do I protect against phishing attacks?
  • How do I change the e-mail address associated with my Adjace account?
  • What is campi?
  • Who is behind Adjace?
  • What is your relationship with Planning Center?
  • How do I change or reset my password?
See all 11 articles

Directory

  • Can I allow access to our directory or celebrations page without logging in?
  • WhatsApp Integration
  • Is there a way that I can make the online directory read only, or editable only by administrators?
  • Why are the family portraits rotating in the directory? They are not showing up that way in my files or my phone.
  • How do I delete a profile?
  • Why is my directory showing duplicates?
See all 9 articles

Folks

  • Why isn't member X appearing in my directory?
  • How do my folks create accounts?
  • How do I change the profile edit notification frequency?
  • Why can't member X create an account / log in?
  • Can folks delete their accounts?
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